Article 1 (Purpose)

1. These Terms of Service ("Terms") govern the rights, obligations, and responsibilities between Service Plate ("Company," "we," "us") and users ("Member," "you") in connection with Dribzi, a basketball match booking and social sports service operated by the Company for users located in the Republic of the Philippines (the "Service").

Article 2 (Definitions)

1. "Service" means the Dribzi website, mobile application (if and when released), and any related services operated by the Company.
2. "Member" means any individual who has registered an account and agreed to these Terms.
3. "Match" means a scheduled basketball session organized by the Company or a Manager at a Court Partner venue.
4. "Booking" means a Member's paid reservation of a slot in a Match.
5. "Booking Fee" means the amount, denominated in Philippine Pesos (PHP), a Member pays to reserve a slot in a Match.
6. "No-Show" means a Member's failure to attend a Match for which they hold a confirmed Booking, without cancelling in accordance with Article 12.
7. "Manager" means an independent contractor engaged by the Company to run a Match on-site (check-in, team formation, timing, and equipment distribution).
8. "Court Partner" means a third-party venue operator that hosts Matches under an agreement with the Company.
9. "Manner Score" means the rating assigned to a Member based on peer feedback from other Members after participating in a Match.

Article 3 (Posting and Effect of the Terms; Amendments)

1. The Company posts these Terms within the Service and makes them available at the time of registration.
2. The Company may amend these Terms to the extent permitted by applicable law. Amendments take effect upon posting, with the effective date specified.
3. If the Company notifies Members of a material change at least 7 days in advance and a Member does not object within that period, the Member is deemed to have agreed to the amended Terms. A Member who objects may terminate their account as described in Article 17.

Article 4 (Interpretation of the Terms)

1. The Company may establish separate policies (e.g., a Community Guidelines or Cancellation Policy page) for specific aspects of the Service. Where such a policy conflicts with these Terms on a specific matter, the specific policy governs that matter.
2. Any matter not addressed in these Terms is governed by applicable law.

Article 5 (Membership Registration)

1. A use agreement is formed when an applicant agrees to these Terms, registers using the required information (name, email, mobile phone number, and password, or via Google/Facebook social login), and the Company accepts the registration.
2. The Company may withhold or refuse acceptance of a registration, or terminate an existing account, where:
   • the applicant previously lost membership status for cause;
   • the application uses false information or a third party's information;
   • the application is intended for an unlawful or improper purpose; or
   • accepting the application is impracticable for operational or technical reasons.
3. A Member must promptly update their account information if it changes, and is responsible for any loss arising from a failure to do so.

Article 6 (Assumption of Risk; Limitation of Liability for Physical Activity)

1. Basketball and related physical activity carry inherent risks of injury, including but not limited to sprains, fractures, collisions with other players, and other physical harm. By booking or participating in a Match, a Member acknowledges these risks and voluntarily assumes them.
2. A Member represents that they are physically fit to participate in strenuous physical activity. A Member with a medical condition that could be aggravated by physical activity should consult a physician before booking a Match.
3. To the maximum extent permitted by applicable law, the Company, its Managers, and Court Partners are not liable for personal injury, death, or property damage arising out of or in connection with participation in a Match, except to the extent caused by the gross negligence or willful misconduct of the Company.
4. Nothing in this Article limits any right that cannot be waived under mandatory consumer protection law of the Republic of the Philippines.
5. The Company does not currently maintain liability insurance covering injuries arising from participation in a Match. Members participate with this understanding, in addition to the risks described in this Article.
6. In the event of an injury during a Match, the on-site Manager will contact local emergency services if the situation reasonably appears to require it, and will notify the Company as soon as practicable. A Manager is not required to be a licensed medical professional and does not provide medical treatment beyond basic first aid where the Manager is trained to do so. A Member is responsible for their own medical expenses arising from participation in a Match, except to the extent caused by the Company's gross negligence or willful misconduct under Article 6.3.

Article 7 (Obligation to Protect Personal Information)

1. The Company processes Members' personal information in accordance with its Privacy Policy, available at dribzi.com/privacy, and applicable data protection law. The Privacy Policy is incorporated into these Terms by reference.

Article 8 (Member's Account Security)

1. A Member is responsible for maintaining the confidentiality of their account credentials and must not allow a third party to use their account.
2. The Company is not liable for damage arising from a Member's failure to safeguard their account, except where caused by the Company's intent or gross negligence.
3. A Member must immediately notify the Company if they become aware of unauthorized use of their account.

Article 9 (Obligations of the Company)

1. The Company will make reasonable efforts to operate the Service continuously and reliably, and to maintain security measures appropriate to the nature of the Service.
2. The Company will address legitimate Member complaints and communicate the resolution through the Service, email, or other reasonable means.
3. The Company complies with applicable Korean and Philippine law relevant to the operation of the Service, including consumer protection and electronic commerce laws.

Article 10 (Obligations of Members)

A Member must not:

1. provide false information when registering or updating their account;
2. impersonate another person, the Company, or Company staff;
3. harass, threaten, or defame the Company, other Members, Managers, or Court Partner staff;
4. engage in unsafe, abusive, or unsportsmanlike conduct during a Match that endangers other participants;
5. use automated means to make Bookings in a way that circumvents normal usage limits or disadvantages other Members;
6. infringe the intellectual property rights of the Company or any third party; or
7. otherwise violate applicable law or these Terms.

Violation may result in warning, suspension, or termination of the Member's account under Article 17, in addition to any other remedy available to the Company.

Article 11 (Service Area and Description)

1. The Service is offered to Members located in, and Matches are held exclusively within, the Republic of the Philippines. The Company may add or remove serviceable cities, areas, or venues at its discretion, with reasonable notice where practicable.
2. All Booking Fees are denominated and charged in Philippine Pesos (PHP).
3. The form, features, and availability of the Service may change over time. The Company will provide reasonable notice of changes materially disadvantageous to Members, but does not guarantee advance notice of every change.

Article 12 (Booking, Payment, Cancellation, and Refunds)

1. A Booking is confirmed only upon successful payment of the Booking Fee through the Company's designated payment service provider.
2. Cancellation by Member:
   • Cancelled 3 days (72 hours) or more before the Match start time: 100% refund.
   • Cancelled 2 days (48–71 hours) before the Match start time: 50% refund.
   • Cancelled 1 day (24–47 hours) before the Match start time: 25% refund.
   • Cancelled less than 24 hours before the Match start time, or a No-Show: 0% refund (no refund).
3. Cancellation by Company: If the Company or a Court Partner cancels a Match (e.g., due to weather, venue unavailability, or insufficient participants), affected Members receive a full refund or the option to rebook another Match at no additional cost.
4. Refunds are issued to the original payment method within 3–5 business days of approval.
5. Where an overpayment occurs due to a Company error, the Company will refund the full excess amount to the original payment method.
6. Repeated No-Shows or last-minute cancellations may result in restrictions on a Member's ability to make future Bookings, under Article 17.
7. The Company does not directly store a Member's full card number or other complete payment credentials; payments are processed by a licensed third-party payment service provider.

Article 13 (Skill Levels and Manner Score)

1. Members self-report a skill level (Beginner, Amateur, Semi-Pro, or Pro) to help the Company organize balanced Matches. The Company may adjust displayed skill level based on Manager or peer feedback.
2. After a Match, participants may rate one another, contributing to each Member's Manner Score. A consistently low Manner Score may result in warnings, temporary restriction, or removal from the Service under Article 17.
3. The Company does not guarantee the accuracy of peer ratings and is not liable for disputes between Members arising from them, except as required by applicable law.

Article 14 (Dribzi Managers)

14.1 Purpose and Status. The Company maintains a marketplace through which independent, qualified individuals ("Managers") may offer on-site match-hosting services to the Company on a per-engagement basis. A Manager is an independent contractor providing services under this Article, not an employee, agent, partner, or representative of the Company. Nothing in these Terms creates an employer-employee relationship under the labor law of the Republic of the Philippines, the Republic of Korea, or any other jurisdiction, and a Manager is not entitled to any employee benefit (including but not limited to minimum wage, overtime pay, holiday pay, service incentive leave, or 13th-month pay) by reason of providing services under this Article.

14.2 Application Process.

• (a) An applicant submits their full name, mobile number, email, city/area, basketball experience level, motivation, and general availability through the Manager application form.
• (b) The Company reviews applications and aims to respond within 3 business days. The Company may request an interview, in-person tryout, or reference check before approval.
• (c) Approved applicants are given access to the Company's Manager guidelines and reference materials, at no charge, describing the standards a hosted Match is expected to meet. These materials are provided for guidance only; a Manager exercises their own judgment and discretion as to the specific manner and method of achieving those standards.
• (d) The Company may decline any application at its discretion and is not obligated to disclose the reason.

14.3 Scope of Engagement; No Minimum Commitment.

• (a) The Company posts available Match openings; a Manager may freely choose which, if any, openings to accept. A Manager is under no obligation to accept any minimum number of Matches, to be available on any particular schedule, or to accept any specific engagement offered.
• (b) Once a Manager accepts a Match opening, an engagement is formed for that specific Match only. Acceptance of one engagement does not obligate the Manager to accept any future engagement, and does not create any continuing relationship beyond that engagement.
• (c) A Manager may, with reasonable advance notice to the Company, arrange for another Manager approved under this Article to fulfill an accepted engagement in their place.

14.4 Expected Outcomes. For each Match a Manager accepts, the Manager is responsible for the following outcomes, using their own judgment and discretion as to method:

• (a) participants' bookings are verified before play begins;
• (b) available equipment (balls, bibs) is made available for use during the session;
• (c) teams are organized in a reasonably balanced manner;
• (d) the session is run safely for its scheduled duration; and
• (e) participants are given the opportunity to rate one another afterward, and any safety incident, injury, or Member misconduct is reported to the Company promptly.

14.5 Compensation.

• (a) The fee for a Match opening is set at the time the opening is posted and is communicated to the Manager before acceptance. Fees may vary from Match to Match (for example, based on venue, duration, or time of day), and acceptance of one opening does not entitle a Manager to the same fee for any other opening.
• (b) The fee for a completed Match is paid within 3–5 business days after the Match ends, via GCash or Maya, to the account details provided by the Manager. Each Match is settled on its own timeline; compensation is not batched into a fixed weekly payout date.
• (c) Manager compensation is calculated by the Company and disbursed via GCash through the Company's designated payment service provider.
• (d) A Manager is solely responsible for registering as required under applicable law (e.g., as a self-employed individual or freelancer), for issuing any receipt or invoice required for their earnings, and for their own tax filings and contributions. The Company will provide a summary of payments made to a Manager upon reasonable request to assist with the Manager's own filings.

14.6 Non-Performance. A Manager who has accepted a Match opening and is unable to fulfill it must notify the Company as far in advance as reasonably possible so that a substitute can be arranged. A pattern of late cancellations or no-shows may result in reduced access to future openings or removal from the Manager Program under Article 14.7.

14.7 Standards and Removal from the Program.

• (a) A Manager is expected to meet the outcomes described in Article 14.4, maintain a satisfactory rating from Members, and refrain from any conduct endangering participant safety or violating Article 10.
• (b) The Company may remove a Manager's access to the Program at any time, with reasonable notice, except that the Company may act immediately without notice where necessary to address a safety violation, harassment, fraud, or repeated, substantiated Member complaints.
• (c) A Manager may stop participating in the Program at any time by notifying the Company. Compensation for any Match already completed is paid in accordance with Article 14.5(b) regardless of the reason the relationship ends.

14.8 No Exclusivity. A Manager's participation in the Program is non-exclusive. A Manager is free to decline any or all Match openings without penalty, and may provide similar services to any other business, including a competitor of the Company, at the same time.

Article 15 (Court Partners)

1. The Company enters into agreements with third-party venues ("Court Partners") to host Matches. The Company is not the operator of these venues and is not responsible for the venues' facilities, safety equipment, or on-site staff, except to the extent set out in Article 6.

Article 16 (Communications)

1. The Company may send Members Service-related communications (booking confirmations, schedule changes, account notices) by email or push notification. These communications are sent regardless of marketing consent, as they are necessary for the Service.
2. The Company may send promotional communications with the Member's consent. A Member may opt out of promotional communications at any time through account settings or by contacting support@dribzi.com.

Article 17 (Suspension and Termination)

1. A Member may terminate their account at any time by request to the Company, which will be processed promptly.
2. The Company may warn, suspend, or terminate a Member's account, with prior notice where practicable, if the Member violates Article 10, engages in repeated No-Shows, or otherwise misuses the Service.
3. The Company may immediately suspend an account without prior notice where necessary to protect the safety of other Members or Managers, or in cases of illegal conduct.
4. A Member may appeal a suspension or termination by contacting support@dribzi.com. The Company will review the appeal and respond within a reasonable time.

Article 18 (Intellectual Property)

1. All intellectual property rights in the Service, including its name, logo, design, and software, belong to the Company or its licensors.
2. Members receive no rights to use the Company's trademarks, logos, or brand features except as expressly permitted in writing.

Article 19 (Limitation of Liability)

1. Except as provided in Article 6, the Company is not liable for disruption to the Service caused by a Member's own conduct, a force majeure event (natural disaster, war, telecommunications failure), or previously announced maintenance.
2. The Company is not liable for disputes arising directly between Members, or between a Member and a Court Partner or Manager, except to the extent the Company failed to meet its obligations under these Terms.
3. Nothing in this Article excludes liability that cannot be limited or excluded under applicable law.

Article 20 (Governing Law and Dispute Resolution)

1. These Terms are governed by the laws of the Republic of Singapore, without prejudice to any mandatory consumer protection rights available to a Member under the laws of the Republic of the Philippines, where the Member resides and the Service is used.
2. The Company encourages Members to first raise any dispute with support@dribzi.com for informal resolution before pursuing formal proceedings.

Article 21 (Miscellaneous)

1. If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full force.
2. These Terms, together with the Privacy Policy, constitute the entire agreement between the Company and a Member regarding the Service.
3. These Terms are provided in English.

Article 22 (Contact)

For questions about these Terms, contact the Company at:

Service Plate

support@dribzi.com | +82-10-8847-0361

Yeonwon-ro 42beon-gil, Giheung-gu, Yongin-si, Gyeonggi-do, 16909, Republic of Korea